Personal Decision-making
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You can understand the decision process best when you apply
it. Sometimes, it is hard to concentrate on HOW to make the decision
with all the complex , impossible details of WHAT the decision
has to cover.
We strongly suggest that you take some time to practice applying
the decision process so that you can get the hang of the process
and can apply it automatically in the larger processes.
Work on a personal decision--one that you really DO need to
make--so that you can lay out a rational path.
Note: You can click on the name of the
step to get more information about that step in the process.
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Groundwork
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TIP: Make the question as broad as you can so you have
more ways to solve it.
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Questions
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Example:
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Problem:
- What is the problem you want to solve?
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Jim's daughter, Jane, is 16. She just got her license and
wants a BMW. Jim says, hold it right there. The real question
here is:
How do we solve your transportation needs?
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Decisionmakers:
- Who are the decisionmakers?
- Who will influence the decision? How?
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If it is all Jane's money (insurance, car, etc.) then Jane
will be the main decisionmaker. Jim still holds veto rights.
If it is Jim's money or insurance, Jim will decide.
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Participants:
- Who is involved? Why?
- Who will be hurt if they are not consulted?
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Other family members, like Jane's brother John, might want
to be involved. He is 14 and will want a car, too.
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Step 1, Need
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TIP: Think about physical, financial, emotional, spiritual
needs.
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Wants, Desires, Needs
- Who wants what?
- What are the needs?
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Jane:
Transportation: Go to Latin at another high school 10 miles
away, go to part time job 5 miles away, go skiing on weekends
Look cool--image, prestige, self-esteem
Be independant--not have to ask for rides
Learn about responsibility
Financial: Save money for college, class trip to Washington,
DC.
Jim
Financial: Insurance, save for retirement, two kids in college,
house, travel
Safety: Ensure that Jane gets to places she needs to safely
Transportation: Get to work 2 miles away, go to events downtown,
etc.
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Step 2, Objective
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TIP: Ask yourself where you want to be in 5 or 10 years.
How do these objectives fit into the overall plan?
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Goals, Objectives
- What needs will we focus on?
- What do we want the solution accomplish?
- What will this solution do in 5 years? in ten?
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Jane:
Get into a good college (grades, classes, money, etc.)
Have independant transportation
Jim:
Have enough money for all financial needs
Ensure safe transportation for both Jim and Jane
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Step 3, Resources
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TIP: This step defines the playing field--where are
the boundaries?
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What you have to work with
- What resources do we have to solve the problem?
- What don't we have?
- What are the limits?
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Jane:
Job ($100 a week)
Drivers license
Drivers education course
Good grades
Friends who drive and have cars
Some savings ($400)
Jim:
Insurance (property, liability, umbrella policy)
Good, reliable car
Job
Limits:
Spend no more than Jane's savings and earnings this year.
Get Jane to school by 7:30, Latin by 3, work by 4:30
Jim works from 7:00 to 4:00
Denver's climate is unpredictable--snow, ice, etc.
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Step 4, Options
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TIP: Go WILD! Have some fun.
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What are your options?
- What can you do?
- What would you like to do?
- What are your wildest dreams?
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Get a BMW
Hire a chauffeur
Take taxis
Get an elephant
Get a good used car
Buy a car on credit
Lease a car
Pay for a car outright and save interest costs
Get a beat up pick up truck
Get a good mountain bike
Use the bus
Develop a carpool
Get a motorcycle
Walk--get in shape
Reduce transportation needs--Find another place to take
Latin and find another job that is closer
Jim--work at home
Use Jim's car for both Jane and Jim--coordinate schedules
Jane--take shop and build a car from parts
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Step 5, Screening Criteria
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TIP: Figure out what won't work so you can develop a
range of alternatives that will work.
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Train wrecks, fatal flaws, things that blow up
- What won't work? Why?
- At what point won't it work?
These items are your screening criteria.
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($) Total spending limit: $1,000 initial investment
and $100 monthly maintenance (Because there are other financial
needs, and this is what can be spared from the budget to
still save money for college, retirement, etc.)
(Go) Have to get Jane to work and school, have to
get Jim to work (These are the minimum transportation needs)
(Work) Have to be reliable-- work in all weathers--snow,
ice, heat.
(Time) Need to have something in place by next month.
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Apply the screening criteria to see which options still
work. Note which options are eliminated--and why.
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Get a BMW ($)
Hire a chauffeur ($)
Take taxis ($)
Get an elephant ($, work)
Get a good used car
Buy a car on credit
Lease a car
Pay for a car outright and save interest costs
Get a beat up pick up truck
Get a good mountain bike (work)
Use the bus (schedules don't mesh. Bus
does not go to Jane's Latin)
Develop a carpool
Get a motorcycle (work, safety)
Walk--get in shape (work--can't walk in
blizzards)
Reduce transportation needs--Find another place to take
Latin and find another job that is closer
Jim--work at home
Use Jim's car for both Jane and Jim--coordinate schedules
Jane--take shop and build a car from parts
(time)
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Step 6, Alternatives
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TIP: If you have a complicated question, categorize
all of your options (location, action, people) so that you
can choose from each category to get a complete alternative.
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Combinations of options that will work and no action
to compare with.
- What options can we combine to meet the goals?
Always include a no-action alternative to show WHY you
need to act, and to measure the other action alternatives
against.
You may come up with other options and refine alternatives
at this point. Just run the new ideas through the screening
criteria to make sure they work.
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No action.--Jim would keep the car. Jane would not
be able to get to Latin or her job.
Get a car--Get a used car on credit. Pay as much
down as possible to lower the overall cost and monthly payments.
Make sure the car is reliable and cheap.
Use Jim's car--Jane will get up early, drive Jim
to work, go to Latin, pick Jim up from work. Jim will drive
Jane to her job and pick her up. Jim and Jane will develop
a carpool and contacts in case of emergencies.
Lease a car--Jane will have to get another job so
she can afford to lease a car.
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Step 7, Evaluation
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TIP: Remember, numbers in matrix tables are NOT magic!
They simply show relative strengths and weaknesses.
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Priorities
- What do you need to consider so that an alternative
best fits your situation?
- What will drive the decision?
- What is important to you?
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Money--the more money available for other things
like college, retirement, etc. the better.
Reliability--the more we are sure we will get where
we need to be, the better.
Image--the more self-esteem and prestige, the better
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The evaluation factors are NOT all equal. Some carry
more weight in the decision than others. You can assign
a weight to the factors (on a scale of 1 to 10, 10 being
the absolute highest important thing in your life and 1
being couldn't care less). You can then look at how much
each alternative weighs on this scale for all actions. This
is called a matrix table.
Matrix tables can help map out what is important to
you as you make the decision.
Multiply the numbers on the column (importance) by the
numbers in each row (function) then add for totals. Then
you can see the strengths and weaknesses in each alternative.
(What would happen in this example if image were more important
than money?). Strengths are the first number, subtotals
(weights times strength) are underneath.
Example:
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Money 7
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Reliability 8
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Image 3
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Totals
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No action
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Not expensive 10
70 (7 *10)
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Doesn't work 0
0
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No image 0
0
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70
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Get a car
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Costs money, but is an investment 5
35
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Works well 8
64
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ok image 6
18
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117
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Use Jim's car
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Not expensive 10
70
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Works ok 6
48
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poor image 4
12
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130
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Lease a car
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Costs money 1
7
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Works well 9
72
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good image 8
24
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103
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Step 8, Selection
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TIP: Talk with everyone who will be involved in the
decision to ensure they know WHY you decided what you did.
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Decision
The people identified in Groundwork
(above) look at all the tradeoffs and select what best meets
the needs and objectives at the moment.
Then they set up a plan to ensure this works--and
to revisit it later.
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Jim and Jane have looked at the alternatives and decide
to share Jim's car for this year. This will allow Jane to
save money for next year, when they can look at their resources
and go through the decision process again.
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Step 9, Implement
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TIP: Daytimers and to do lists help keep track.
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Do it.
You may need to set up a step-by-step plan to make the
decision reality.
- What do you need to do today?
- What questions do you need to answer?
- What other decisions will you have to make?
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Jim and Jane will have to work out "emergency plans"--what
happens if the car breaks down, etc. Jim will work out a
carpool arrangement with Carol, who lives nearby and has
the same work hours.
Jane will ask her friend, Candice, to take Latin with her.
Maybe she can work out a car pool arrangement with Candice's
mother.
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Step 10, Monitor and Follow up
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Reality check
- Is the solution working?
- Why or why not?
- What can we do to improve it, if we need to?
- What has changed?
- What do we need to do about those changes?
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At times, Jim has meetings which make it impossible to
leave by 4.
To help solve this, Jane got a part time job near Jim's
job at the Federal Center, so she can park the car in the
Federal Center's parking lot and walk to work. Then Jim
can pick her up when she finishes work.
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Go On
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